If your question was not found or you would like to learn more, please contact us and speak with one of our knowledgeable team members.
Are you a turnkey company?
Yes, we have a turnkey manufacturing operation that carries out all stages of innovation, formulation, production, quality testing, label printing, and finished packaging.
Do you work with organic raw materials?
Yes, we have a strong sourcing team and, if there is a required organic material on the market, we will find it.
What are your quality certifications?
We are FDA registered, NSF GMP Certified, Health CAN Registered, Third-Party Tested, and soon-to-be SQF Level II Certified.
What are your Minimum Order Quantities (MOQs)?
Tablets and Capsules:
- 500,000 bulk units for ION Formulas (exceptions if there’s inventory in-house)
- 10,000 bottles for ION Formulas (exceptions if there’s inventory in-house)
- 1,000,000 bulk units for custom formulas
- 10,000 bottles for custom formulas (60 count)
For blends in a container with a scoop – the MOQ for the blend is 3500 kg
Do you have a list of stock formulas?
A list of stock formulas is provided on our website at: www.IonLabs.com/products/
Can Ion Labs help create a formula?
Yes, we have a highly-skilled in-house R&D team who can duplicate formulas and create custom formulas.
What product forms do you specialize in?
Currently, we specialize in the following product forms: tablets, capsules, liquids, and powders. We also specialize in skin care creams, lotions, gels, and serums. To see a detailed list of the product form variations on our website, please visit: www.IonLabs.com/productforms
What type of packaging options do you offer?
Currently, we have the following packaging capabilities: sachets, multi-product sachets, bottles, blisters, stick packs, ampules (single-dose liquid tubes), cartons, trays, and shrink wraps.
How quickly can you manufacture my products?
Turnaround time will vary depending on customer needs and also on raw material availability.
However, as a general rule of thumb:
For an existing stock formula, our turnaround time is 4-6 weeks.
For new development, our turnaround time is 6-10 weeks, to account for the extra time needed for label creation.
Do you only source raw materials from the United States?
No, we source raw materials from all around the world.
Do you have Product Liability Insurance?
Can I tour your facilities?
Yes, we would be more than happy to give you a tour of our state-of-the-art facility. Give us a call at (877) 990-4466 and we will gladly set up an appointment.